Javascript Required

Viewing forum thread.
Back to Game Queries.
Back to Forum List.

Pages: 156
7
jimfaebod
jimfaebod
Posts: 12,185
16:42 Sun 5 Jan 14 (GMT)  [Link]  
3rd Logout
jimfaebod
jimfaebod
Posts: 12,185
16:50 Sun 5 Jan 14 (GMT)  [Link]  
4th time!
jimfaebod
jimfaebod
Posts: 12,185
19:17 Sun 5 Jan 14 (GMT)  [Link]  
Just logged in again after a while and guess what, numerous connection failings and 3 logouts!
jimfaebod
jimfaebod
Posts: 12,185
19:30 Sun 5 Jan 14 (GMT)  [Link]  
Just logged on with a different computer with no success
blueberry
blueberry
Posts: 6,262
23:25 Sun 5 Jan 14 (GMT)  [Link]  
Can't even login to snooker now

Getting beyond a joke, this infrastructure issue
flapjack
flapjack
Admin
Posts: 5,223
23:29 Sun 5 Jan 14 (GMT)  [Link]  
Just logged on with a different computer with no success


On the same internet connection as your usual computer?
jimfaebod
jimfaebod
Posts: 12,185
23:30 Sun 5 Jan 14 (GMT)  [Link]  
Yep
flapjack
flapjack
Admin
Posts: 5,223
23:35 Sun 5 Jan 14 (GMT)  [Link]  
Well that just proves that it is not an issue with your computer, and is most likely an issue with your ISP. In my opinion anyway.
raptorman
raptorman
Posts: 1,405
23:43 Sun 5 Jan 14 (GMT)  [Link]  
It has to be ISP as i have been suffering the same as Jim at the same times. I have tried :

4 different computers on Wired and Wireless
A Tablet
And a mobile phone

All of the above through my Hub/Router.

Yet when i used the mobile phone through GPRS it loaded the main funky page no problem.
flapjack
flapjack
Admin
Posts: 5,223
00:25 Mon 6 Jan 14 (GMT)  [Link]  
Can you not access the forums when the connection issues happen?
jimfaebod
jimfaebod
Posts: 12,185
00:31 Mon 6 Jan 14 (GMT)  [Link]  
Well that just proves that it is not an issue with your computer, and is most likely an issue with your ISP. In my opinion anyway.

I contacted BT Help and they said that it was a site specific issue, however there are still members on whilst I am having these connection issues.
flapjack
flapjack
Admin
Posts: 5,223
00:33 Mon 6 Jan 14 (GMT)  [Link]  
In my opinion, this issue is not something that we can fix at funkys end. To me, it does seem like an ISP issue and they are just fobbing you off because their tech support doesn't know how to fix it at the other end of the phone. If you contact them again and tell that only people from that specific ISP are getting the issue and your location is within 100 miles of eachother. Also tell them that you have spoken with the Admin of the site and they have guaranteed that there are no blocks (server side) for you.. You are 100% unblocked. Also mention that no other users are getting this connection problem.

On the other hand, I could be completely wrong and I will accept that fact
raptorman
raptorman
Posts: 1,405
02:18 Mon 6 Jan 14 (GMT)  [Link]  
With me the forum page as you call it takes ages to load maybe a minute then fails as you try and log in ....so its back to square one.

Sometimes you get logged in but click forum and fails again.

Sure i still have screen shots of what i get.
raptorman
raptorman
Posts: 1,405
02:24 Mon 6 Jan 14 (GMT)  [Link]  
Posted Image

OR

Posted Image

AND

Posted Image

ALSO

Posted Image
jimfaebod
jimfaebod
Posts: 12,185
21:15 Thu 9 Jan 14 (GMT)  [Link]  
In my opinion, this issue is not something that we can fix at funkys end. To me, it does seem like an ISP issue and they are just fobbing you off because their tech support doesn't know how to fix it at the other end of the phone. If you contact them again and tell that only people from that specific ISP are getting the issue and your location is within 100 miles of eachother. Also tell them that you have spoken with the Admin of the site and they have guaranteed that there are no blocks (server side) for you.. You are 100% unblocked. Also mention that no other users are getting this connection problem.

On the other hand, I could be completely wrong and I will accept that fact


I have been in touch with BT Broadband and after spending around an hour on the phone with them, resetting the infinity router, accessing google, running cmd prompt they say there is no fault at BT as I can access Internet no problem.

C:\Users\Jim>ping www.funkypool.com

Pinging www.funkypool.com with 32 bytes of data:
Request timed out.
Reply from bytes=32 time=154ms TTL=42
Request timed out.
Request timed out.

Ping statistics for
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 154ms, Average = 154ms

Ping results from the request!
flapjack
flapjack
Admin
Posts: 5,223
21:54 Thu 9 Jan 14 (GMT)  [Link]  
I know you have tried tracert before, but since you've reset your router and everything it might be good to try it again.

in cmd run this command:
tracert funkypool.com
If this doesn't work the first time because you can't connect, try it a few more times. I noticed that you did get a reply on the second packet sent, so there is some connection there somewhere.
When posting your results, please post it like the following. Remembering to black out the first line like on the screenshot in the spoiler below:
raptorman
raptorman
Posts: 1,405
01:15 Fri 10 Jan 14 (GMT)  [Link]  
It's fine at this time of night but by 2pm GMT that's when it goes haywire till around 9pm GMT. (that's for me anyway)
fuunky
fuunky
Posts: 2,094
13:50 Fri 10 Jan 14 (GMT)  [Link]  
It's fine at this time of night but by 2pm GMT that's when it goes haywire till around 9pm GMT. (that's for me anyway)


Exactly the same for me. I'm with BT as well but I still can't access the site during the same times on my phone through 3G which is why I think it can't be anything to do with my internet!!
Deleted User
(IP Logged)
23:29 Fri 10 Jan 14 (GMT)  [Link]  
It's fine at this time of night but by 2pm GMT that's when it goes haywire till around 9pm GMT. (that's for me anyway)


Exactly the same for me. I'm with BT as well but I still can't access the site during the same times on my phone through 3G which is why I think it can't be anything to do with my internet!!
Makes this thread that much more interesting...this a is a real shame, so what time shud i come on, to see if it affects me?
jimfaebod
jimfaebod
Posts: 12,185
21:34 Sat 11 Jan 14 (GMT)  [Link]  
Posted Image
Pages: 156
7
Unable to post
Reason:You must log in before you can post

Javascript Required

Back to Top of this Page
Back to Game Queries.
Back to Forum List.