Play link not working

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clooneman
clooneman
Admin
Posts: 31,220
04:41 Thu 27 Oct 11 (BST)  [Link]  
Hi all

We're aware of an issue affecting a few users. When you click Play, the game window doesn't open. Instead, you get a message box with this:

Quote:
An error ocurred when attempting to open the game window.
Details: TypeError: Object doesn't support this property or method


We're gonna pass it on to Nick ASAP. I can't give you a timescale for resolution, sorry. Apologies to all those affected.

If those who have this problem would like to post here and tell us your browser and what version you're using, that would be most welcome, thanks.
wales_lad
wales_lad
Posts: 262
04:43 Thu 27 Oct 11 (BST)  [Link]  
im using IE and just updated java now so i got the newest version of java
chaos_
chaos_
Posts: 5,197
04:55 Thu 27 Oct 11 (BST)  [Link]  
I E and using java 6
clooneman
clooneman
Admin
Posts: 31,220
06:01 Thu 27 Oct 11 (BST)  [Link]  
Can anyone who is using IE get in?
Deleted User
(IP Logged)
06:06 Thu 27 Oct 11 (BST)  [Link]  
Well i'm using Firefox and having no problems, then i checked this thread and went on I E and got the problem, so until it gets fixed i recommend using Firefox browser for the time period
flapjack
flapjack
Admin
Posts: 5,223
13:29 Thu 27 Oct 11 (BST)  [Link]  
I had this problem about a week back, im on google chrome using the latest java update.

It just eventually sorted out for me, now its working again

Just went to try it on IE and its working fine for me, there was a java update that came out about a week ago, and i think thats the update that fixed it for me
_pro__frog_
_pro__frog_
Posts: 12,419
16:31 Thu 27 Oct 11 (BST)  [Link]  
im using IE and can get on no problems with the new java and latest IE on Windows XP OS
bluenose1872
bluenose1872
Posts: 22,512
18:34 Thu 27 Oct 11 (BST)  [Link]  
clooneman said:
Can anyone who is using IE get in?


I got on easy enough mate
ab_rfc
ab_rfc
Moderator
Posts: 7,940
18:43 Thu 27 Oct 11 (BST)  [Link]  
working for me now
bluenose1872
bluenose1872
Posts: 22,512
19:03 Thu 27 Oct 11 (BST)  [Link]  
I changed to Google Chrome as i use that an IE. Google won't let me on i get that message but IE lets me on.

I cant update my about me or send offline messages using IE though =/
Deleted User
(IP Logged)
20:00 Thu 27 Oct 11 (BST)  [Link]  
I've got on no problem with IE
nick
nick
Admin
Posts: 4,751
20:36 Thu 27 Oct 11 (BST)  [Link]  
I'm unable to reproduce this problem.
bunrzybhoy
bunrzybhoy
Posts: 4,762
21:51 Thu 27 Oct 11 (BST)  [Link]  
Worked perfect for me - I'm using Firefox.
clooneman
clooneman
Admin
Posts: 31,220
00:45 Fri 28 Oct 11 (BST)  [Link]  
Using IE 8, and now it works, although it did not work last night.
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Play link not working

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