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problems with game screen

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Deleted User
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17:13 Sun 29 Mar 09 (BST)  [Link]  
i recently just installed nortan anti virus because the macafee which was free when i bought this laptop expired.since then i havnt been able to get on the play screen?its just plain black:S?
Deleted User
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18:16 Sun 29 Mar 09 (BST)  [Link]  
you will find that norton is more than likely blocking funkypool
robbean
robbean
Posts: 1,239
19:14 Sun 29 Mar 09 (BST)  [Link]  
Indeed
Deleted User
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11:16 Mon 30 Mar 09 (BST)  [Link]  
how do i change lol
Deleted User
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12:12 Mon 30 Mar 09 (BST)  [Link]  
I am using the latest norton on my laptop and haven't had any problems accessing the play screen at all. Which version of norton are you using?
Deleted User
(IP Logged)
12:20 Mon 30 Mar 09 (BST)  [Link]  
the newest one lol...this is annoying me!it just comes up a black screen?
nick
nick
Admin
Posts: 4,751
12:31 Mon 30 Mar 09 (BST)  [Link]  
It could also be a problem with your Java - try http://www.funkypool.com/help/playing_problems
Deleted User
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12:51 Mon 30 Mar 09 (BST)  [Link]  
the java is a new download.....howver it did work before i got the nortan....would it stop working?its just a black screen that appears.
spinner
spinner
Admin
Posts: 8,934
12:46 Tue 31 Mar 09 (BST)  [Link]  
Its extremely possible Norton will be blocking the game applet thinking its malicious (false positive's are a Norton speciality)

You can try clearing you browser history, including downloaded program files, rebooting, then coming back to the site to see if that helps.

If not, then a fresh Java install *should* let Norton know you mean to be using the game.

- Go to control panel
- Add remove programs
- Remove all the java versions you see (there may be more than one).
- Clear browser histories including downloaded program files.
- Reboot (even if you're not told to)
- Then visit http://www.java.com for a new, clean, install.
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problems with game screen

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