Tournament froze in the final :(

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Deleted User
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12:27 Tue 30 Nov 10 (GMT)  [Link]  
Nickkk...

In uk tournament in the final and I was 2-1 up when my opponent had to leave so he started not responding as he had closed his game down.

While he was not responding it was my break and off the break I potted the black and white as well as a red and yellow (quite an achievement potting 1 of every colour I know) and then the game froze.

Then the opponent logged out at 2-2 yet the game is still in progress with only me in the game room.

So I will now lose rank and not gain Tournapoints due an error on the system.

Contacted jimfaebod, who was very helpful but cant really do much to control the outcome outher than force the next round which would mean a double dq so I would still lose out.

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mich: Hey jim, there is a problem with uk tournament.
jimfaebod: whats that
mich: I broke potted white and black and then my opponent left yet the game is still in progress
mich: As if it has frozen
jimfaebod: 2 mins
mich: okay
jimfaebod: I see he has left the game
jimfaebod: however if I force next round both will prob be dq
mich: :(
jimfaebod: its an unfortunate situation
jimfaebod: I shall pass prob on for admin attention
mich: Okay thanks will make a post to nick on a thread
jimfaebod: ok use the text in the pm box also
Deleted User
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12:40 Tue 30 Nov 10 (GMT)  [Link]  
Only received 20% of the 580 Tournapoints available as I now understand both finalists are treated as losers so instead of the 406 I should have won I got 116.

At least we know what happens with a double DQ ay?

Edited at 10:51 Tue 30/11/10 (GMT)
jimfaebod
jimfaebod
Posts: 12,185
12:49 Tue 30 Nov 10 (GMT)  [Link]  
mich said:
Only received 20% of the 560 Tournapoints available as I now understand both finalists are treated as losers so instead of the 406 I should have won I got 116.

At least we know what happens with a double DQ ay?


20% of 560 is 112,

both finalists received 116!
Deleted User
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12:50 Tue 30 Nov 10 (GMT)  [Link]  
Sorry it was meant to say 580
jimfaebod
jimfaebod
Posts: 12,185
12:51 Tue 30 Nov 10 (GMT)  [Link]  
jimfaebod said:
mich said:
Only received 20% of the 560 Tournapoints available as I now understand both finalists are treated as losers so instead of the 406 I should have won I got 116.

At least we know what happens with a double DQ ay?


20% of 560 is 112,

both finalists received 116!


Total prize pot for this tourney was 580, not 560 therefore 20% of this is 116
nick
nick
Admin
Posts: 4,751
12:53 Tue 30 Nov 10 (GMT)  [Link]  
Thank you for the precise detailed description, I will investigate this, but it does seem to be a bug (when disable automatic tournament win is enabled).

I will sort out your points (you require +290 TournaPoints as you got 116 for reaching the final) and tournament win later.
Deleted User
(IP Logged)
12:53 Tue 30 Nov 10 (GMT)  [Link]  
Yeah sorry my bad, I knew it was 580 but just wrote it down wrong.

Thanks nick.
Deleted User
(IP Logged)
14:10 Tue 30 Nov 10 (GMT)  [Link]  
dont forget semi finalists which wasnt me - they deserve their points to....
Deleted User
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14:14 Tue 30 Nov 10 (GMT)  [Link]  
They got theirs al, was only me who missed out but I will be getting them later I think.
Deleted User
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17:20 Tue 30 Nov 10 (GMT)  [Link]  
Hope I get the 290 points soon because it is looking close at the top of the tournapoints...
nick
nick
Admin
Posts: 4,751
17:46 Tue 30 Nov 10 (GMT)  [Link]  
mich said:
Hope I get the 290 points soon because it is looking close at the top of the tournapoints...


I can't update until you are logged off.

EDIT: Done, cheers!

Edited at 15:51 Tue 30/11/10 (GMT)
Deleted User
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17:54 Tue 30 Nov 10 (GMT)  [Link]  
Thanks
Deleted User
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19:35 Tue 30 Nov 10 (GMT)  [Link]  
Sorry to be a pain in the backside, but any chance I will be awarded that tournament from earlier as it still says not found?
nick
nick
Admin
Posts: 4,751
20:03 Tue 30 Nov 10 (GMT)  [Link]  
mich said:
Sorry to be a pain in the backside, but any chance I will be awarded that tournament from earlier as it still says not found?


It's been awarded to you, but I can't easily update that tournament page.
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Tournament froze in the final :(

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